Wishlist -
Thank you for shopping with us!
We hope to see you again soon.
Got a query? We would love to hear from you! Get in touch by sending an email to hello@beelovett.com or send us a quick message using the handy contact form below:
Pro-Logistics,
58A Maple Rd, Pomona,
Kempton Park
FAQ
Here are some answers to Frequently Asked Questions.
What types of pet products do you offer?
We offer a wide range of pet products including collars, leashes, harnesses, pet beds, toys, and accessories for both cats and dogs.
How do I determine the correct size for my pet?
We provide a detailed sizing guide on each product page to help you measure your pet accurately. If you need further assistance, our customer service team is available to help.
What is your return and exchange policy?
The Company shall not be held responsible for the incorrect size being purchased and such purchase shall not be eligible for a return.
The Customer must ensure that they purchased the correct size by using the SIZE GUIDES available.
The Company is unable to alter harnesses and items to specific requirements.
In order for the Customer to be eligible for a return the item(s) MUST be brand new, unwashed, unused, hair-free and in its original packaging.
The Company will not return any products that were damaged as a result of chewing or biting.
The Customer shall only be eligible for a return if the Customer complied with the above-mentioned requirements and the return are logged within fourteen (14) days of the purchase date.
Are your products safe for my pet?
Yes, all our products are made from pet-safe materials and are rigorously tested to ensure they meet safety standards.
Do you offer any discounts or promotions?
Yes, we frequently run promotions and offer discounts to our loyal customers. Sign up for our newsletter to stay updated on our latest offers.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order through the carrier’s website.
What payment methods do you accept?
We accept all major credit cards, and other secure payment methods. Please check our Checkout page for a full list of accepted payment options.
Can I contact you if I have questions about a product?
Absolutely! Our customer support team is available via email to assist you with any questions or concerns you may have about our products.